TERMS AND CONDITIONS

THE FOLLOWING GENERAL TERMS AND CONDITIONS OF SALE GOVERN THE SALE OF MERCHANDISE BY G&M SUPPLY INC., (THE "PROVIDER" OR "WE" OR “US” OR “OUR”) TO YOU THROUGH THE US SECTION OF WWW.GNMSALONWEAR.COM ("US SITE"). YOUR USE OF OUR SITE TO PURCHASE ANY OF OUR SERVICES INDICATES YOUR AGREEMENT TO FOLLOW AND TO BE BOUND BY THESE GENERAL TERMS AND CONDITIONS OF SALE. ACCESSING, BROWSING OR OTHERWISE USING THE SITE INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS IN THIS AGREEMENT, SO PLEASE READ THIS AGREEMENT CAREFULLY BEFORE PROCEEDING.

NOTE TO RECIPIENT: 

  • PLEASE NOTE: WE DO NOT CREATE SAMPLES BEFORE PLACING YOUR ORDER INTO PRODUCTION. ONCE THE ORDER IS APPROVED, WE WILL PRODUCE YOUR ORDER IN FULL.
     
  • PLEASE NOTE: ALL TEXT/TYPOGRAPHY ARTWORK MUST BE CONVERTED TO OUTLINES.
     
  • PLEASE NOTE: WE DO NOT ACCEPT THIRD PARTY .DST FILES OR SCREENS. WE CREATE EACH DIGITIZED ARTWORK FOR EMBROIDERY IN-HOUSE, AS WELL AS SCREENS FOR SCREEN-PRINTING.
     
  • PLEASE NOTE: WE DO NOT SEND ANY SCREEN(S) OR .DST FILE(S) TO OUR CLIENTS UNDER ANY CIRCUMSTANCES. SCREENS ARE RE-USED AND .DST FILES ARE HELD IN YOUR RESPECTIVE, CONFIDENTIAL FILE.
     
  • PLEASE NOTE: ONCE YOU HAVE APPROVED YOUR ORDER, WE CANNOT ADJUST THE SIZING OF YOUR ARTWORK, UNLESS OTHERWISE STATED. ANY FURTHER ADJUSTMENTS ARE CONSIDERED NEW ORDERS AND ADDITIONAL FEES ARE APPLICABLE.
     
  • PLEASE NOTE: WE WILL USE THE SAME SET OF SCREENS, PER DESIGN, FOR ALL SCREENPRINTING ORDERS. THE GRAPHIC WILL PRINT THE EXACT SAME SIZE, NO MATTER THE SIZE OF THE ITEM IN USE FOR PRINTING. AT YOUR REQUEST, ADDITIONAL SETS OF SCREENS CAN BE CREATED, EACH SET CONSIDERED A NEW ORDER, WITH ADDITIONAL PRICING AND MINIMUMS FEES CHARGED ACCORDINGLY.
     
  • PLEASE NOTE: DESIGN PROOFS ARE NOT CREATED TO SCALE. DESIGN PROOFS ARE USED SOLELY TO ILLUSTRATE RELATIVE SIZING AND PLACEMENT. TEMPLATE MOCK UPS DO NOT REPRESENT FINAL PLACEMENT AND SIZING.
     
  • PLEASE NOTE: ANY SCREENPRINTING ORDER WITHOUT THE USE OF AN UNDER-BASE SCREEN MAY APPEAR LESS VIBRANT DUE TO THE NATURE OF ITS APPLICATION. IN SOME CASES, THE PRINT MAY LOOK DULL. THIS PERTAINS SPECIFICALLY TO DARKER GARMENTS, BUT MAY OCCUR ON ANY GARMENT, DEPENDING ON THE ARTWORK.
     
  • PLEASE NOTE: DIRECT-TO-GARMENT ORDERS MAY APPEAR GRAINY, WASHED, AND IN SOME CASES, THE PRINT MAY LOOK DULL, DUE TO THE NATURE OF ITS APPLICATION. THIS PERTAINS SPECIFICALLY TO DARKER GARMENTS, BUT MAY OCCUR ON ANY GARMENT, DEPENDING ON THE ARTWORK.
     
  • PLEASE NOTE: ELEMENTS SUCH AS SMALL GRAPHICS OR LETTERING MAY RETAIN THEIR DETAIL IN PRINTING, HOWEVER, THEY DO NOT ALWAYS EMBROIDER WELL. IN MOST CASES, THEY NEED TO BE ENLARGED OR REMOVED COMPLETELY FROM THE DESIGN. FOR BEST EMBROIDERY RESULTS, AVOID MINIATURE GRAPHICS AND TEXT SMALLER THAN 0.25 INCH. DUE TO THE NATURE OF EMBROIDERY AND ITS USE OF THREAD, MINIMAL VARIATION BETWEEN THE ARTWORK AND ACTUAL ITEM ARE COMMON. WE HAVE MADE EVERY EFFORT TO RETAIN AS MUCH DETAIL AS POSSIBLE.
     
  • PLEASE NOTE: WE HAVE MADE EVERY EFFORT TO RENDER PRODUCT INFORMATION AND COLORS ACCURATELY. HOWEVER, DUE TO THE VARIOUS DISPLAYS AND COLOR CAPABILITIES OF COMPUTER MONITORS, AND/OR OTHER TECHNOLOGICAL CIRCUMSTANCES, THE COLOR AND/OR REPRESENTATION MIGHT NOT BE EXACTLY THE SAME AS THE ACTUAL ITEM.

TERMS:

  • ALL ORDERS ARE TO BE PAID-IN-FULL, PRIOR TO PRODUCTION. IN SOME CASES, WE MAY ALLOW A 50% DEPOSIT, AT OUR OWN DISCRETION. IF YOUR ORDER IS NOT PAID-IN-FULL, WE POSSESS FULL OWNERSHIP OF THE ORDER UNTIL THE PAYMENT IS FULFILLED. ALL ORDERS WITH A WITH PARTIAL PAYMENT MUST BE PAID-IN-FULL, AT, OR BEFORE, THE TIME OF COMPLETION. WE WILL NOT RELEASE ANY PRODUCT(S) OR SERVICE(S) UNTIL THE ORDER IS PAID-IN-FULL. IF THE RECIPIENT FAILS OR REFUSES TO FULFILL THEIR INVOICE, WE RESERVE THE RIGHT TO SELL, DONATE, OR DISPENSE OF ANY UNPAID PRODUCT IN ANY MANNER SEEN FIT.
     
  • WE CANNOT BE RESPONSIBLE FOR YOUR SATISFACTION OF THE ORDER. ADDITIONALLY, WE RESERVE THE RIGHT TO REFUSE ANY CLIENT, WITHOUT EXPLANATION.
     
  • PRODUCTION REQUIRES A 10 TO 15 BUSINESS DAY TURNAROUND TIME, BEGINNING ONCE THE ORDER IS APPROVED AND GARMENTS ARRIVE. IF THE GARMENT IN USE IS NOT IN STOCK, PRODUCTION MAY TAKE LONGER. SOME ORDERS MAY REQUIRE AN EXTENDED TURNAROUND TIME, DEPENDING ON THE QUANTITY OF THE ORDER AND THE SERVICES REQUIRED. ALL ORDERS THAT REQUIRE ADDITIONAL TURNAROUND TIMES WILL BE NOTIFIED PROMPTLY. ADDITIONALLY, ALL CUSTOM ORDERS REQUIRE A MINIMUM OF 20 BUSINESS DAY TURNAROUND TIME.
     
  • ALL FILES MUST BE IN VECTOR, “PRINT-READY” FORMAT, OR OTHERWISE SUITABLE FORMAT. WE RESERVE THE RIGHT TO REJECT ANY POOR QUALITY FILE. WE WILL NOT BE HELD RESPONSIBLE FOR POOR QUALITY PRINTING DUE TO POOR ARTWORK. NON-VECTOR FILES MAY BE SUBJECT TO ADDITIONAL GRAPHIC DESIGN FEES.
     
  • ALL SERVICES MAY INCUR VARIATION IN COLOR, STITCHING, THREADING, SIZING, PLACEMENT AND APPLICATION; AS PER INDUSTRY STANDARD. WE HAVE MADE EVERY EFFORT TO RENDER A PERFECT PRODUCT.
     
  • WE CANNOT BE RESPONSIBLE FOR ANY MANUFACTURER DEFECT(S) REGARDING GOODS NOT MANUFACTURED BY SAM STUDIOS LOS ANGELES DBA. THIS INCLUDES, BUT IS NOT LIMITED: TO ANY INCONSISTENCIES REGARDING COLOR VARIATION, DARK SPOTS OR STAINS, STITCHING MALFUNCTIONS, RIPS, HOLES, TEARS, ETC., ON ANY GARMENTS. WE DO NOT MANUFACTURE THESE GARMENTS AND CANNOT GUARANTEE THEIR CONSTRUCTION. 
     
  • WE RESERVE A 5% SPOILAGE ALLOWANCE FOR DAMAGES, MISPRINTS, UNDER RUNS AND GARMENT MALFUNCTIONS.

PRODUCTS, CONTENT, AND SPECIFICATION:

ALL FEATURES, CONTENT, SPECIFICATION, PRODUCTS, AND PRICES OF PRODUCTS AND SERVICES DESCRIBED AND DEPICTED ON THIS SITE ARE SUBJECT TO CHANGE WITHOUT NOTICE. WE ATTEMPT TO ENSURE THAT INFORMATION ON THIS SITE IS COMPLETE, ACCURATE AND CURRENT. DESPITE OUR EFFOTS, THE INFORMATION ON THIS SITE MAY OCCASIONALLY BE INACCURATE, INCOMPLETE OR OUT OF DATE. WE MAKE NO REPRESENTATION AS TO THE COMPLETENESS OR ACCURACY OF ANY INFORMATION ON THIS SITE.

DESIGN:

PLEASE NOTE: IN ORDER TO USE A DESIGN (PHOTO, IMAGE, TEXT, BRAND OR SAYING) YOU MUST HAVE FULL RIGHTS TO USE THIS DESIGN. BY UPLOADING OR SAVING A DESIGN YOU AGREE THAT:

1) YOU HOLD THE RIGHTS TO COMMERCIALLY REPRODUCE THIS DESIGN.

2) YOU ALSO RELEASE US FROM ANY CLAIMS MADE AS A RESULT OF ANY COPYRIGHT INFRINGEMENT.

3) YOU UNDERSTAND THAT INFRINGEMENT OF COPYRIGHT IS ILLEGAL. IF YOU HAVE ANY DOUBT AS TO THE LEGAL OWNERSHIP OF A DESIGN YOU SHOULD CHECK WITH THE RIGHTFUL OWNER THAT YOU ARE ABLE TO USE THE DESIGN BEFORE UPLOADING

4) YOU UNDERSTAND THAT WE ACT UNDER YOUR INSTRUCTIONS AND ARE NOT OBLIGATED IN ANY WAY TO CHECK OR CONFIRM THE LEGAL USE OF REPRODUCING ANY DESIGNS.

TAG/LABEL INFORMATION:

PRODUCTION:

CUSTOM TAGS, OR LABELS, WHETHER WOVEN, PRINTED, OR PRODUCED WITH ANY OTHER APPLICATION, MAY NOT RETAIN PERFECT DETAIL WITH ELEMENTS SUCH AS SMALL GRAPHICS OR LETTERING.

REMOVAL:

TAG REMOVAL IS NOT A PERFECT PROCESS. ADDITIONAL THREADS MAY REMAIN AND SPOILAGE MAY OCCUR.

WE WILL NOT REMOVE ANY TAG WITH INFORMATION PERTAINING TO LABELING REQUIREMENTS OR LEGAL INFORMATION.

SEWN-IN TAGS/LABELS:

SEWING TAGS IS NOT A PERFECT PROCESS. SOME SEWN LINES MAY NOT BE STRAIGHT AND SPOILAGE MAY OCCUR. PLACEMENT AND STITCHING MAY VARY BETWEEN GARMENTS. WE CANNOT BE RESPONSIBLE FOR ANY VARIATION.

WE CANNOT BE RESPONSIBLE FOR ANY VARIATION BETWEEN THE COLOR OF YOUR NECK TAG AND THE COLOR OF THREAD IN USE. WE HAVE MADE EVERY EFFORT TO COLOR-MATCH THEM.

PRODUCT AVAILABILITY:

ALTHOUGH AVAILABILITY MAY BE INDICATED ON THE SITE, WE CANNOT GUARANTEE PRODUCT AVAILABILITY AND PRODUCTS, NONETHELESS, MAY NOT BE AVAILABLE FOR IMMEDIATE DELIVERY. WE RESERVE THE RIGHT, WITHOUT LIABILITY OR PRIOR NOTICE, TO REVISE, DISCONTINUE, OR CEASE TO MAKE AVAILABLE ANY OR ALL PRODUCTS OR TO CANCEL ANY ORDER. IF THERE IS ANY REVISION, DISCONTINUANCE, OR CESSATION, WE MAY, IN OUR DISCRETION, SHIP PRODUCTS WHICH HAVE SUBSTANTIALLY SIMILAR FUNCTIONALITY AND SPECIFICATIONS TO THE PRODUCTS ORDERED OR CANCEL YOUR ORDER.

TAXES:

ALL CALIFORNIA STATE RESIDENTS WILL BE CHARGED 9% SALES TAX ON ALL WWW.GNMSALONWEAR.COM PURCHASES.